Privacy Policy

Last Updated: June 2026

EyeOpix ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website, we may collect certain information automatically and directly from you.

Information You Provide

When placing an order, creating an account, contacting customer support, or subscribing to marketing communications, you may provide:

Name
Billing address
Shipping address
Email address
Phone number
Payment information
Order history
Customer service communications

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website activity
Pages viewed
Referral sources
Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer service and support
Communicate regarding orders and shipping updates
Detect fraud and maintain website security
Improve website functionality and user experience
Send promotional emails and marketing communications (when permitted by law)
Comply with legal obligations

3. Payment Information

Payments are processed through secure third-party payment providers available through Shopify.

EyeOptix does not store complete credit card numbers or payment account credentials on our servers.

Payment information is handled according to the privacy and security policies of the applicable payment processor.

4. Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

Shopify and Shopify-related services
Payment processors
Shipping carriers
Order fulfillment partners and suppliers
Marketing and analytics providers
Fraud prevention services
Government authorities when required by law

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and support advertising efforts.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

6. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We implement commercially reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of personal information, subject to legal exceptions
The right to opt out of certain marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review their privacy policies before providing personal information.